Terms and Conditions

Welcome to XROOT.CA!

These terms and conditions outline the rules and regulations for the use of XROOT SUPPLY LIMITED's Website, located at https://xroot.ca. (also referred as "Xroot")

By accessing this website, we assume you accept these terms and conditions. Do not continue to use XROOT.CA if you do not agree to take all of the terms and conditions stated on this page.

Effective Date: 1/5/2023

Welcome to Xroot! These Terms and Conditions ("Terms") govern your access to and use of the Xroot website ("Website") and the software debugging and troubleshooting services ("Services") provided by Xroot. By accessing or using our Website and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Website or Services.

1. Definitions

• "Xroot," "we," "our," or "us" refers to the operator of the Website and provider of the Services.

• "User," "you," or "your" refers to any person or entity accessing or using our Website or Services.

• "Content" includes text, code, software, documentation, and other materials provided through our Website or Services.

2. Eligibility By using Xroot, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using Xroot on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.

3. Use of Services 3.1. Xroot provides software debugging and troubleshooting services designed to assist Users in identifying and resolving software issues.

3.2. You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations.

3.3. You must not:

• Use the Services for any fraudulent or malicious purposes.

• Upload or transmit any harmful code, viruses, or other destructive elements.

• Interfere with the functionality or performance of the Website or Services.

4. User Responsibilities 4.1. Accuracy of Information: You agree to provide accurate and complete information when using our Services.

4.2. Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.3. Backup: You are responsible for maintaining backups of your software and data. Xroot is not responsible for any data loss resulting from the use of our Services.

5. Intellectual Property 5.1. Ownership: Xroot retains all rights, title, and interest in and to the Website, Services, and Content, including all associated intellectual property rights.

5.2. Limited License: Xroot grants you a non-exclusive, non-transferable, revocable license to access and use the Website and Services solely for their intended purposes.

5.3. User Content: By submitting any content to Xroot, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify such content for the purpose of providing the Services.

6. Fees and Payments 6.1. Pricing: The pricing for our Services is outlined on our Website and may be updated from time to time.

6.2. Payments: Payments for Services must be made in accordance with the payment terms specified on our Website.

6.3. Advance Payment: Users are required to make an advance payment for certain Services as specified on the Website. The advance payment is non-refundable unless otherwise stated in our refund policy.

6.4. Refund Policy: Refunds are issued only in cases where Xroot fails to deliver the agreed Services due to reasons solely attributable to us. Users must request refunds in writing within 14 days of the service delivery date. Refunds are processed within 30 days of approval and are issued to the original payment method.

7. Disclaimer of Warranties Xroot provides its Services on an "as-is" and "as-available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability To the maximum extent permitted by law, Xroot shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or Services.

9. Quality of Work Xroot strives to deliver high-quality debugging and troubleshooting services. However, we do not guarantee that our Services will resolve all software issues or meet your specific requirements. Users acknowledge that the effectiveness of our Services depends on various factors, including the accuracy of information provided by the User.

10. Privacy Policy 10.1. Information Collection: Xroot collects personal information such as name, email address, payment details, and technical data necessary to provide the Services.

10.2. Use of Information: The information collected is used solely for service delivery, customer support, and compliance with legal obligations. We do not share personal information with third parties except as necessary to fulfill our Services or as required by law.

10.3. Data Security: Xroot employs industry-standard security measures to protect your personal information. However, we cannot guarantee absolute security.

10.4. Data Retention: Personal information is retained only for as long as necessary to fulfill the purposes outlined in these Terms or as required by law.

10.5. User Rights: Users have the right to access, modify, or delete their personal information by contacting Xroot at [Insert Contact Email].

11. Indemnification You agree to indemnify and hold harmless Xroot, its officers, employees, and affiliates from and against any claims, damages, losses, or expenses arising out of your use of the Website or Services or your violation of these Terms.

12. Termination We may suspend or terminate your access to the Website and Services at any time, without prior notice, if we determine that you have violated these Terms or engaged in any unlawful activity.

13. Changes to Terms Xroot reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website or Services constitutes acceptance of the revised Terms.

14. Governing Law These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of laws principles.

15. Contact Information For any questions or concerns about these Terms or our Services, please contact us at:

• Email: xrootsupply@gmail.com, contact@xroot.ca

16. Cookies: The website uses cookies to help personalize your online experience. By accessing XROOT.CA, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

17.License:

Unless otherwise stated, XROOT SUPPLY LIMITED and/or its licensors own the intellectual property rights for all material on XROOT.CA. All intellectual property rights are reserved. You may access this from XROOT.CA for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from XROOT.CA

• Sell, rent, or sub-license material from XROOT.CA

• Reproduce, duplicate or copy material from XROOT.CA

• Redistribute content from XROOT.CA

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. XROOT SUPPLY LIMITED does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of XROOT SUPPLY LIMITED, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, XROOT SUPPLY LIMITED shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

XROOT SUPPLY LIMITED reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant XROOT SUPPLY LIMITED a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

18.Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of XROOT SUPPLY LIMITED; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to XROOT SUPPLY LIMITED. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of XROOT SUPPLY LIMITED's logo or other artwork will be allowed for linking absent a trademark license agreement.

19.Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

20.Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

21.Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

22.Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.